This Privacy Policy explains how Paula Callan Artistry ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website paulacallanartistry.ae (https://www.paulacallanartistry.ie/) and purchase or use our digital makeup masterclasses. By using our services, you agree to the terms of this Privacy Policy.

1- Information We Collect

We collect the following types of information:

• Information You Provide Directly: When you create an account, make a purchase, or contact us, we collect your name, email address, payment details, and any other information you choose to provide (e.g., feedback or support inquiries).
• Information Collected Automatically: When you use our website, we collect your IP address, device type, browser type, and browsing behavior (e.g., pages visited, time spent on pages) through cookies and similar technologies to enhance your experience and improve our services.

2- How We Use Your Information

We use your information for the following purposes:

• To process your orders and provide access to the makeup masterclass.
• To communicate with you about your account, purchases, or support inquiries.
• To send marketing communications, such as newsletters or promotional offers, if you have opted in.
• To analyze usage trends and improve our services, including the website and masterclass content.
• To ensure the security and integrity of our services.

3- How We Protect Your Information

We implement reasonable technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive data (e.g., payment information).
• Secure servers and restricted access to personal data.
• Regular security audits and updates to our systems.

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security. If you have concerns about the security of your data, please contact us.

4- Sharing Your Information

We may share your information with third-party service providers who assist us in operating our business, including:

• Payment Processors: e.g., Stripe, PayPal, to process transactions securely.
• Email Marketing Tools: e.g., Mailchimp, to send communications (if you have opted in).
• Analytics Tools: e.g., Google Analytics, to understand site usage and improve our services.

These providers are contractually required to protect your data and use it only for the purposes we specify. We may also share your information to comply with legal obligations, such as responding to lawful requests from authorities, or to protect our rights and property.

5- Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data (subject to certain exceptions, such as pending transactions or legal requirements).
• Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

If you are in the European Union, you have additional rights under GDPR, including:

• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to certain types of processing, such as direct marketing.

To exercise any of these rights, please contact us at [email protected].

6- Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

• Essential Cookies: Ensure the website functions properly (e.g., maintaining your session).
• Analytics Cookies: Analyze how users interact with our site (e.g., which pages are most visited).
• Advertising Cookies: Deliver targeted ads based on your interests (e.g., via Google Ads).

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit some features of the website.

7- International Data Transfers

Your information may be transferred to and processed in countries outside your own, such as the United States, where data protection laws may differ. We take steps to ensure your data remains protected in line with this Privacy Policy, including using service providers that comply with GDPR or equivalent standards.

8- Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data without parental consent, we will take steps to delete it promptly.

9- Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10- Contact Information

For questions, requests, or complaints about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Additional Notes

• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, process any pending transactions (e.g., refunds), or comply with legal obligations.
• Third-Party Links: Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
• Compliance: This policy is designed to comply with GDPR and other applicable data protection laws. If you are in a region with specific requirements (e.g., CCPA in California), please contact us for more information.

Last updated: October 29, 2024